Customer Service

RhinoSoft.com Customer Service can help you with a variety of needs including purchases, technical issues, lost registration IDs, email and postal address changes, and much more. Our team works very hard to provide you with prompt and complete responses. A Customer Service representative is available from 9-5 Central Time, (US) Monday through Friday, except for national holidays.

If you need support during off-hours, try the RhinoSoft.com Knowledge Base. Our Knowledge Base is available 24 hours a day, 365 days a week and answers nearly all technical questions we've encountered. The Knowledge Base can be found at http://sdk.ftpvoyager.com/kb/.

To contact the RhinoSoft.com support team through our web site, visit http://sdk.ftpvoyager.com/support/.

24 Hour per Day Online Customer Service Center

The RhinoSoft.com Online Customer Service Center allows you receive customer service for routine tasks 24 hours per day. From the Online Customer Service, you can:

Retrieve registration IDs.
Retrieve receipts and invoices for purchases.
Download the newest version of purchased software supported by your license.
Maintain your personal information, such as mailing address and email address.
Purchase updates at significantly discounted prices.
Find a local RhinoSoft.com reseller.
Contact RhinoSoft.com.

Visit http://www.RhinoSoft.com/customer/ to login to the Customer Service Center. If you don't remember your password, use the link to send your password via email. If your email address has changed since purchasing your software and you no longer have access to the old email account, please contact our Sales Department for assistance at http://sdk.ftpvoyager.com/sales/.